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Frequently Asked Questions

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  1. Do you accept suggestions for specific brands or additional types of products to be added to your database? If so, where should we send them?

  2. I have some questions about a product that I have. How do I contact the manufacturer?

  3. What is "Product Category."

  4. Do you sell the products shown in this database? Where can I get product samples?

  5. How many products are there in the database?

  6. How do you select products to include in the database?

  7. How often do you update the database?

  8. Do you recommend the products in the database?

  9. Does the database contain all products sold by a manufacturer?

  10. I cannot find any packaged food products.

  11. Are all the products in the database safe?

  12. Do you test the products in the database?

  13. Do you evaluate the information in the Material Safety Data Sheets (MSDS)?

  14. How do I know if a product has been recalled?

  15. Where does information in this database come from?

  16. Why can’t I find some products that I use at home?

  17. How do I find more information about specific chemical ingredients?

  18. What is MSDS?

  19. Where can I obtain a Material Safety Data Sheet?

  20. Where do I send complaints about a product?

  21. Can I use this database for poisoning emergencies?

  22. How do I contact the manufacturer of a specific brand?

  23. Where can I buy the products included in the database? Could you please send me samples?

  24. Can I download the entire database or get a CD or electronic copy of the database?

 
     
 
 
CPID Do you accept suggestions for specific brands or additional types of products to be added to your database? If so, where should we send them?
  We welcome suggestions for additional brands and additional types of products to be added to this database. Please send us your suggestions by contacting us or using the feedback section of the Forum.
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CPID I have some questions about a product that I have. How do I contact the manufacturer?
  Click on "Brands" in the navigation column on the left side of the Home Page. Enter the brand name in the search box. If your product is in this database, the manufacturer's contact information will be displayed in the page that opens.
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CPID What is "Product Category."
 

All brands in this database are generally grouped into 9 Product Categories:

  • Automotive
  • Personal Care
  • Inside Home
  • Home Maintenance
  • Landscaping/Yard
  • Hobbies/Crafts
  • Pesticides
  • Pet Care
  • Home Office

While most brands may be found in a single category, some brands may be found in multiple categories.

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CPID Do you sell the products shown in this database? Where can I get product samples?
  We do not supply product samples nor do we currently sell any products. You may contact product manufacturers about retail sales by using contact information provided with each brand in this database.
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CPID How many products are there in the database?
  There are currently over 8,000 products in the database.
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CPID How do you select products to include in the database?
  Brands in the cpid are selected based on market share and shelf presence in retail stores such as drugstores, supermarkets, auto parts stores, building supply stores, pet stores and office supply stores.
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CPID How often do you update the database?
  The database is updated every three months.
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CPID Do you recommend the products in the database?
  This database is compiled by DeLima Associates using information provided by manufacturers of the products listed here. We do not recommend or endorse any product in the database. DeLima Associates makes no representations and does not warrant the merchantability or fitness of any product for any particular purpose.
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CPID Does the database contain all products sold by a manufacturer?
  We do not have information on all products sold by a manufacturer but strive to obtain information on each manufacturer’s most popular brands. This database is a work in progress. We will continue to add products as soon as we obtain product data.
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CPID I cannot find any packaged food products.
  This database only contains non-food and non-pharmaceutical consumer products.
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CPID Are all the products in the database safe?
  Since we do not conduct any product testing, we cannot vouch for the safety of any product.
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CPID Do you test the products in the database?
  We do not test or in any way evaluate the products in the database.
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CPID Do you evaluate the information in the Material Safety Data Sheets (MSDS)?
  No. We do not evaluate the Material Safety Data Sheets. Please refer to the Glossary for information on Material Safety Data Sheets.
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CPID How do I know if a product has been recalled?
  Please select Product Recalls for information on product recalls.
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CPID Where does information in this database come from?
  Product information in the cpid is from a variety of publicly available sources including labels on product containers, Material Safety Data Sheets provided by manufacturers and manufacturers' web sites.
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CPID Why can’t I find some products that I use at home?
  While the database does contain over 8,000 brands, we are aware that many popular brands are missing. We plan to continue adding brands. You are welcome to suggest additional brands
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CPID How do I find more information about specific chemical ingredients?
  For information about a specific chemical you may Search Ingredients. Enter the chemical name and review the physical properties and health effects of the chemical.
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CPID What is MSDS?
  MSDS is the abbreviation for Material Safety Data Sheet which is a fact sheet prepared by manufacturers for all products that contain a chemical. MSDS's include brand-specific information such as physical data (solid, liquid, color, melting point, flash point, etc.), health effects, first aid, reactivity, storage, handling, disposal, personal protection and spill/leak procedures.
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CPID Where can I obtain a Material Safety Data Sheet?
  We have provided the full text of Material Safety Data Sheets (M.S.D.S.) for brands entered into this database since 2007. You may also request a Material Safety Data Sheet from the manufacturer of the brand of interest. Use "Search Brands" to locate the brand in question. Click on the brand name. The manufacturer's contact information is provided with the brand information.
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CPID Where do I send complaints about a product?
  Contact the manufacturer of the product. Use "Search Manufacturer" to obtain contact information for manufacturers of all brands in this database.
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CPID Can I use this database for poisoning emergencies?
  In a poisoning emergency call 911 For emergency poisoning advice call 1-800-222-1222
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CPID How do I contact the manufacturer of a specific brand?
  Click on "Manufacturers" in the left navigation column. Enter the manufacturer's name in the search box to obtain contact information. If you do not know the manufacturer's name, click on "Brands" in the left navigation column. Enter brand name in search box. Click on brand name from search results to obtain contact information.
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CPID Where can I buy the products included in the database? Could you please send me samples?
  The purpose of the database is to provide you with health and safety information about household products and their ingredients. We do not distribute samples, sell products or keep information on which retailers carry the products. However, we do provide you with contact information for the manufacturers. Please contact the manufacturer for information on retail stores near you that sell the products of your interest and on where to get samples.
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CPID Can I download the entire database or get a CD or electronic copy of the database?
 

The registered copyright owner of the Consumer Product Information Database (cpid) is DeLima Associates.
No part of this database may be reproduced or transmitted in any form or by any means, electronic or mechanical, including recording, or information storage and retrieval systems, for any purpose other than for the personal use of the site visitor.
For licensing information you may contact DeLima Associates.

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